Showcasing our new @lambdacurry/medusa-product-reviews plugin for Medusa 2
Boost Conversions & Build Trust with Product Reviews
Customer reviews and star ratings are proven drivers of e-commerce success. Even a small bump in a product’s rating can significantly increase conversion—sometimes by over 12%, or as high as 200%+ in certain cases. Our new @lambdacurry/medusa-product-reviews plugin brings robust review functionality to Medusa 2, complete with an out-of-the-box admin UI for moderating and responding to reviews.
Here is what we'll cover:
• The admin UI you get by default for reviewing feedback.
• Key front-end capabilities for customers, all while staying headless.
• Why reviews and star ratings are must-haves for building social proof.
• Where to find example storefront integrations in our Medusa 2 Starter (Github), https://barrio.lambdacurry.dev/.
Why Product Reviews Matter
• Better Conversions: Even a single review can make shoppers feel more confident, boosting buy rates.
• Higher Trust: Authentic user feedback (positive or negative) indicates transparency.
• SEO Benefits: Fresh, user-generated content helps with search rankings and can add star-rating rich snippets in results.
• Customer Engagement: Reviews spark interaction and can encourage repeat visits.
Headless by Design
Medusa is famously headless, meaning you can build any custom storefront or admin panel you want. Our plugin follows the same pattern:
• No Front-End Lock-In: Use React, Vue, Next.js, Remix, or any other modern framework.
• Complete Control Over UI/UX: You decide how reviews, ratings, or aggregates appear on your store pages.
• Optional Starter Demo: If you want examples, check out our Medusa 2 Starter which already demonstrates a review flow in a real storefront.
What Administrators Get (Out of the Box)
Once installed, the @lambdacurry/medusa-product-reviews plugin automatically adds a Reviews section in your Medusa admin dashboard:
1. All Reviews in One Place
• Quickly scan through every review submitted across your store.
• Sort or filter by product, rating, or date for easy navigation.
2. Simple Moderation Tools
• Mark reviews as approved, pending, or flagged.
• Ensure only vetted, appropriate reviews appear to customers.
3. Built-In Response Management
• Reply publicly to feedback—ideal for thanking a user or addressing issues.
• These admin responses will show up in the same review thread, building customer confidence.
4. Quick Product Insights
• Glance at overall ratings per product, spot trends, and identify top performers or items needing improvement.
All of this works out of the box without additional coding on your back end. Because it’s baked into the Medusa admin, you can manage your store and its feedback all in one place.
The Customer-Facing Experience
From the customer’s perspective, this plugin unlocks:
1. Easy Review Submission
• A typical 1–5 star rating input plus a free-text field for feedback.
• If you’re using our starter, the UI is already wired up; otherwise, you can plug it into any front-end you like.
2. Review Visibility
• Display existing reviews in a clean, user-friendly layout.
• Show off ratings, reviewer info (where appropriate), and aggregated stats (average rating, total review count).
3. Credibility via Social Proof
• Shoppers can quickly gauge a product’s popularity and suitability by reading what others have said.
• Even a few negative or neutral ratings can enhance authenticity—shoppers see no one’s censoring feedback.
The key is you remain in total control of how reviews look on your storefront—our plugin simply offers the powerful back-end logic, plus a tried-and-true admin interface.
Easy to Get Started
1. Install the Plugin
Add @lambdacurry/medusa-product-reviews to your Medusa 2 backend.
2. Configure & Migrate
Update your medusa config to use the plugin, then run migrations.
3. Optional: Use Our Starter
For a ready-to-go storefront example, clone the Lambda Curry Medusa 2 Starter. It demonstrates how to display reviews, star ratings, and submission forms.
4. Enjoy Seamless Admin Control
Launch the Medusa admin dashboard, find the Reviews tab, and start moderating away.
Customer reviews aren’t just a “nice-to-have”; they’re a direct path to more sales, higher trust, and valuable store insights. Our new @lambdacurry/medusa-product-reviews plugin makes it simple to manage reviews in Medusa 2—complete with an intuitive admin UI and the freedom of a headless front-end.
Boost your conversions and delight customers by letting them share their experiences. Whether you pick up our starter or roll your own front-end, you’ll have a battle-tested back-end solution driving your store’s social proof.
References & Further Reading
• Spiegel Research Center (Northwestern University): “How Online Reviews Influence Sales”
• Bazaarvoice / PowerReviews: Stats on review impact on conversions
• Medusa Official Documentation
Happy selling, and enjoy the power of genuine customer feedback with Medusa 2!